B. Common Btrieve Errors
Btrieve error - Disk I/O error
This error can occur because CLS detects a real disk I/O error (where the operating system can no longer read a particular sector on the disk). It can also occur when CLS is using Btrieve 5.10 to try to open a data file created in the Btrieve 6.xx file format.
Btrieve, by Pervasive Software, is the file manager used by CLS. It runs in the background, reading and writing the indexed files used by CLS. The Single-User version of CLS ships with Btrieve 5.10. The Network version of CLS uses Btrieve 6.15, which has been configured to be compatible with Btrieve 5.10.
Normally, CLS data files are interchangeable and can be read by all versions of CLS. However, under some circumstances CLS data files may be converted to the Btrieve 6.15 format:
If you believe that your CLS data files might have been created with Btrieve 6.xx, it’s easy to check the version of Btrieve used by your current version of CLS:
The CLS 5.41
CD-ROM contains a copy of both versions of Btrieve. If you’re currently
using Btrieve 5.10, and would rather use Btrieve 6.15, please call CLS Technical
Support for help with the installation.
2. Btrieve error – Btrieve not loaded
This error can have several possible causes:
3. Btrieve error - File locked
Normally, this indicates that a ledger file that CLS is attempting to open is already in use. Verify that CLS is not already running on your workstation (it may be minimized). If this is not the case, you will need to reboot your workstation.
In some cases, it can also indicate that a data file is really locked. If this is the case, and the CLS data is located on a server, you will also need to reboot your server.
4. Btrieve error 30
This error can occur if you install a Windows-based software package using Pervasive SQL 2000 or SQL V8 (both of which are based on Btrieve) on a workstation running Windows 2000 or XP. In this case, the version of Btrieve supplied with CLS is automatically (and silently) replaced by the newer version provided with Pervasive SQL.
As CLS ledgers are worked on with this new version of Btrieve, some CLS data files may be converted to the Btrieve 7 (SQL 2000) or Btrieve 8 (SQL V8) file format. If you then try to access these ledgers from a workstation that is not running SQL 2000 or SQL V8, you will see this error.
When solving this problem, there are really two issues to deal with:
If you think you may have this problem, use Windows Explorer to search your workstation for the PVSW directory. If you find it, please call CLS technical support for help
5. Btrieve error 42
Indicates that a Btrieve file was opened in the “accelerated” mode and not closed properly (i.e., you did not exit CLS normally). This type of error is more likely to occur if ledger data files are stored on a floppy disk, or if you were working in the CLS Bank Reconciliation program. (It can also happen at other times, but it’s not very likely.)
Normally, Btrieve will repair CLS data files automatically. However, if a data file was opened in the accelerated mode, automatic recovery is not possible. To correct this error, run VF 3, Force Recovery of Master Files.
6. Btrieve error 88
A Btrieve error 88 occurs when CLS tries to open a non-shareable file that is already in use by another process. It normally occurs when one of the temporary files used by CLS is accidentally left open.
If you are using the network version of CLS, the server (and all workstations) must be shut down and rebooted.
using the single-user version of CLS, try rebooting the workstation
first. If that doesn’t solve the problem and your CLS data is stored
on a server, then you will need to reboot the server as well.
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