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Untitled Document CLS Frequently Asked Questions

E. Networking CLS

1.  Installing the Network version of CLS.
Up to 15 simultaneous users can share network version of CLS, each working on a different client.  Some of the benefits of using the network version are:

  • CLS program and ledger data files are stored on your server.
  • Only one CLS installation needs to be maintained.
  • CLS knows which ledgers are in use at any given time, and users are prevented from accidentally accessing the same ledger (generation).
  • Transmittal letters are automatically shared.

If the network version is not installed on a dedicated server and shared, you will receive no additional benefits from the network version of CLS.

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2.  Networking data with the Single-User version of CLS.
Using the single-user version of CLS, you can share CLS ledger files residing on a “server”, and you can also share transmittal letters.  The single-user version of CLS must be installed on each workstation, not on the server.  If it is installed on the server and “shared”, only one user will be able to access CLS at a time.

In SI, Menu Selection 1 (4), add the server drive letter to the end of the valid data drives, and then enter the server’s CLS data path in the data path field.

Note: Only one colon (:) should appear in the list of valid data drives; the colon separates removable drives (on the left) from fixed drives (on the right).

If you would also like to share transmittal letters, enter the path on the server where the transmittal letters can be found; otherwise, leave that field blank.  Be sure to copy your transmittal letters to this network path before trying to use them.

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3.  Preventing database corruption in Novell Netware
A number of CLS users have reported file corruption when using Novell Netware. The corruption is seen in Netware 4.10, 4.11, 5.0, 5.1, and 6.0 file servers, and it appears to occur with any software using a 'database'. Novell is aware of the problem and have provided the following steps to prevent future file corruption.

Make the following changes to the Novell Client Software properties (Advanced Settings tab):

  • Use extended file handles = on
  • Close behind ticks = 0
  • Oportunistic locking = off
  • Delayed writing = off (relates to 'close behind ticks')
  • Cache writes = off (recommended by an NCE)

If the above steps don't solve the problem, disable turbo FAT per Novell document 2960009.

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4.  Which version of Btrieve should I use with CLS with Novell Netware?
The version of Btrieve shipped with CLS provides the best performance on a Novell network.  

Earlier versions of Novell Netware (prior to version 5.1) included a copy of the server version of Btrieve 6.15.  Netware didn’t actually make use of Btrieve, but if you installed it on the server, it could be used effectively with the network version of CLS.  It easily supported 15 simultaneous CLS users.

Now, however, Novell Netware ships with (and uses) Pervasive SQL 2000, which contains Btrieve 7.  Generally, you should not use this version of Btrieve with CLS, because:

  • It comes with a two-user Btrieve license.  You will be limited to two simultaneous CLS users unless you purchase additional Btrieve licenses from Pervasive Software.
  • Your CLS data files will be converted to the Btrieve 7 format, which can’t be read by the version(s) of Btrieve normally shipped with CLS.

If you’re using a version of Novell Netware later than 5.0, examine the CL.BAT file (used to start CLS) in the CLS program path.  Make sure it does not contain the command BREQUEST.  If it does, please call CLS Technical Support for help resolving this issue.

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5.  Using network printers with CLS.
Generally, CLS works well with networked HP-compatible laser or dot-matrix printers.  How you connect to a network printer depends on the operating systems running on the server and on the workstation.  For specific instructions, refer to Section F, Printers and Printing Issues.

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