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CLS Software Support

Financial MicroSystems, Inc. provides 90-days of complimentary technical support with each new product or upgrade. We want to ensure your complete satisfaction with the Client Ledger System family of products. Our professional technical support staff is here to help you, whether you need installation assistance or you have a question about a new feature.

Before contacting FMSI with a support question, check to see if your problem is listed in either our FAQ's or "Fixes and Patches" pages.

CLS Support CheckWriter Support
Frequently Asked Questions Frequently Asked Questions
Available Fixes and Updates* Available Fixes and Updates*

Implementing Highlighted CLS Features
General Setup Information For Some CLS Features

Contact Support
E-Mail Technical Support*
Call Technical Support (770) 446-5709
Support hours 8:30 am to 5:00 pm EST Monday - Friday.

* - You must be logged in as a registered user.

Priority Support Plans
Extended support plans provide you with peace of mind. Our Priority Support Plan provides unlimited technical support calls for one year at a reasonable price. Included is a toll-free telephone number with a personal access code and priority in the queue of incoming technical support calls.

Available Priority Support Plans*:

*All prices are subject to change without prior notification.

If you do not purchase priority support for your software and you are out of the warranty period, support calls will be considered "On Demand" and billed on a per-call basis.

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